Ground and Flight Support

Ground Services

Every passenger journey has multiple seen and unseen interactions with OnePort.

We always do our best to deliver safe and trusted service and a world-class passenger experience for every customer, every time. 

None more so than ground services, where our dedicated teams make sure that 300m passengers every year are ready for take-off through the delivery of a portfolio of supportive services.

Passenger services

Welcoming passengers and providing first-rate customer services during their journey are responsibilities of the utmost importance, particularly as our agents are often the passenger’s first connection with the customer airline.

Our team provides friendly, efficient and tailored passenger services from check-in to boarding and back again at all airports in Egypt.

Through check-in to boarding

Experts in multiple DCS systems 

Tailored to match individual airline standards and experience