OnePort delivers passenger handling, aircraft support and operational services backed by extensive aviation experience.
Seamless airport operations through expert ground services, from marshalling to baggage and ramp handling. We uphold efficiency and safety to reduce turnaround time and enhance performance.
Exceptional passenger services from check-in to arrival, including boarding gate management, crew check-in and clearance, passenger assistance, lost and found assistance and excess baggage fee collection.
Comprehensive fuel supervision for commercial and general aviation. OnePort supports safe, efficient fueling and on-time operations and supervises more than 500,000 tons annually.
We partner with leading caterers to provide premium, tailored in-flight meals for airlines. Strict quality control and supervision support freshness, safety and passenger satisfaction.
Pre-arrival preparation, airport authority coordination, GSE readiness, customs and immigration arrangements, security coordination, dedicated arrival teams, secure transfers, private lounges and discreet departure handling.
Aircraft weight and balance management, load distribution, verified load sheets, ramp and cargo coordination and regulatory compliance.
Loading, unloading, tagging and tracking with precision to minimize turnaround time and prevent misrouting, aligned with ramp operations and strict security standards.
Visa assistance, hotel arrangements, transfers and ticketing, managing every detail with precision and care for a smooth, hassle-free passenger experience.
Security services for escorting cargo to aircraft, catering delivery escort, sorting areas, aircraft security, access control, service personnel checks, and inspection of aircraft holds and loading.
Direct coordination with aviation authorities for complete, compliant documentation and 24/7 support for urgent requests to prevent delays and keep flights on schedule.
Our trained security team supports aircraft and crew safety on the ground while PRM specialists provide compassionate care for fragile passengers. We adhere to airline standard level agreements and continuously improve performance to meet or exceed expected results.
Our management team's aviation experience, strict hiring process and intensive ongoing training ensure effective and efficient ground handling. Training may be in-house, through civil aviation authorities, airlines or selected partner agencies.
Airlines submit flight details at least two hours before estimated arrival. Our help desk acts as a central coordination center to monitor and direct the operation, manage turnaround and support on-time performance.
Coordinate with airport authorities, reserve facilities, align operations, ensure GSE readiness, arrange customs and immigration processing and coordinate with VVIP security teams.
Dedicated ground team, secure luxury vehicles, VIP greeting area and private lounge arrangements with refreshments and amenities.
Escort and clearance, pre-boarding checks, aircraft preparation and ground safety coordination for priority takeoff.
Confidentiality, precise timing, clear communication and contingency planning for last-minute adjustments.